I just wanted to you about potential problems you might run into if you purchase a Kobo eBook reader.
My girlfriend received one as a gift for Christmas and it died after about 30 days. I contacted customer support and they got me to perform some basic troubleshooting over the phone (I did all of this by myself before even calling them because you can find instructions about this easily online). Since none of this worked, they noted my contact info and said that someone from the technical support team would contact me during the next week. No one ever called or emailed me back.
So I called customer support back 2 weeks later a filed a complaint. They again said that I would hear from someone on the tech support team within a week. About a week later I finally received an email saying that I'll have to ship the Kobo reader back to them and they will fix or replace it. Why did it take 3 weeks, 2 phone calls and an email to determine something that was obvious during the first phone call? Because Kobo customer / technical support is absoltely horrible!
To make things even more interesting... 2 days after I shipped the Kobo for repairs, I received an email from tech support suggesting various troubleshooting steps (all of which we tried during the first phone call).
There is only one conclusion to this - do yourself a favour and stay away from Kobo.